PUBLIC WORKS - WATER
Ensuring the Continued Delivery of Safe, Clean Drinking Water
The City’s rigorous water filtration and disinfection process and testing procedures ensure that drinking water is free of viruses, including COVID-19. This also applies to the wastewater systems operated by the City of Baltimore. “As the primary provider of drinking water in the Baltimore region, the City of Baltimore wants to ensure residents that we have emergency plans in place to continue to provide high-quality drinking water and to keep the City clean”.
Only emergency water maintenance issues will be addressed.
The City of Baltimore will only accept water bill and other payments online and by mail. The Water Billing Customer Call Center will be closed as will the Customer Walk-In Center located on the first floor of the Abel Wolman Municipal Building. DPW’s Customer Support and Services Walk-in Center, located on the first floor of the Abel Wolman Municipal Building, is closed to the public at this time. Mayor Young has reinforced that water service will not be shut off due to
nonpayment, and that late fees will be waived while residents deal with the implications of the coronavirus. In addition, DPW continues to offer repayment plans for customers who fall behind in their water bills.
PUBLIC WORKS - SANITATION & MAINTENANCE
All services other than curbside collections, condo collections, disposal services at the Quarantine Road Landfill, operations at the Citizen Drop-Off Centers, and corner can collections will be suspended indefinitely. The collections and disposal of trash in corner cans as well as the Citizen Drop Off Centers will remain operational. The suspended services include street and alley cleaning, property management, maritime operations, and special services (graffiti removal, rat abatement, and bulk trash pickup). This action will ensure we have a reserve of staff knowledgeable and capable of performing the critical functions.
Corner Trash Cans
DPW will continue to service “corner trash cans” — those found in a neighborhoods on the sidewalk.
Park Trash Cans
DPW will resume servicing all park trash cans on a daily basis starting on Wednesday, March 25, at 8am.
Mechanical Street Sweeping
Street sweeping operations have been suspended to accommodate the large number of residents required to telework. Parking violations will not be enforced.
Roll-Off Dumpsters Suspended
As the City redirects its resources, DPW’s Bureau of Solid Waste will not be able to provide roll-off dumpsters for community-supported cleanup activities.
The following Citizen Drop-Off Centers will be closed to the public
1. Northwest Citizens’ Convenience Center located at 2840 Sisson Street
2. Eastern Citizens’ Convenience Center located at 6101 Bowleys Lane
3. Southwest Citizens’ Convenience Center located at 701 Reedbird Avenue.
The Quarantine Road Landfill will no longer accept cash or credit card
1. The recreational area around Lake Montebello, which is a DPW facility,
will be restricted as follows in order to promote social distancing:
Exercise and play equipment will be closed.
All motor vehicle traffic into the area and around the lake will be suspended. This action will ensure those people choosing to walk around the lake have more space to distance and will limit groups of individuals from traveling to the area.
2. Construction, engineering, and maintenance projects not deemed essential will be suspended.
3. All recreational activities at the Liberty, Loch Raven, and Prettyboy reservoirs will be suspended. This includes hiking, kayaking, mountain biking, boating, fishing, and horseback riding.
4. Prequalification for contractors/consultants will be automatically extended for three months.
5. Minimal staffing will be managing utility maintenance and meter operations. Only emergency or essential functions will be handled.
6. All staff capable of teleworking must telework.
Trash Collection Delays
HOUSEHOLD HAZARDOUS WASTE DROP-OFF DAYS
Baltimore City Department of Public Works has announced that the Household Hazardous Waste Drop-Off event for July will occur on Friday and Saturday, July 10 and 11. The event will be held from 9:00 a.m. until 7:00 p.m. on both days, July 10 and 11, at the Sisson Street Drop-off Center, located at 2840 Sisson Street.
Residents who come to the July Household Hazardous Waste Drop-Off Event are asked to wear a face covering and to stay inside their vehicles. This event is for Baltimore City residents only, and is not intended for businesses or commercial users.
A full list of materials that are acceptable/unacceptable can be found on the Department of Public Works website: publicworks.baltimorecity.gov/recycling-services.
SOLID WASTE SERVICES TO RESUME
Department of Public Works Acting Director, Matthew W. Garbark announced today that the Bureau of Solid Waste will resume the majority of its services beginning on Monday, June 29. This includes recycling and trash collections, alley cleaning, cleaning and mowing, boarding, rat abatement, and other services. However, graffiti removal, bulk trash collection, and citywide mechanical street sweeping are still suspended for the time being. Residents’ normally scheduled curbside collection days for trash and recycling remain the same.
BMORE ALERT is an emergency notification system used by the City of Baltimore to send emergency alerts to residents, businesses and visitors across the City. Examples of emergency alerts include, but are not limited to:
Severe weather, including winter storms and hurricanes
Hazardous chemical releases
Infectious disease outbreaks
Widespread power outages
If you would like to sign up for BMORE ALERT and be informed of emergencies in your area, text bmorealert to 99411. Once you create an account, you will be able to enter your home phone number, cell phone number, email address, and street address. Depending on the emergency, you may receive phone calls, text messages, and/or emails from the City of Baltimore.
BMORE ALERT calls arrive from the phone numbers below. If you would like to hear the last message replayed, simply call the phone number back.
Visit https://emergency.baltimorecity.gov/bmore-alert for more information
211 is the easy-to-remember 3-digit information helpline and online database that connects people with government, health, community and social services, making their pathway to care, help and resources a guided and trusted one.
211 is free, confidential and available 24 hours a day, 7 days a week, 365 days a year (even on holidays) in more than 170 languages.
TRANSPORTATION - MTA
Maryland Transit Administration - Maryland Department of Transportation
In an effort to mitigate the spread of COVID-19, PLEASE USE TRANSIT FOR ESSENTIAL TRAVEL ONLY. Essential travel means taking trips to work, hospitals, health care providers, pharmacies, grocery stores, banks, food distribution centers, schools, to provide care for family members, and other similar destinations. By reducing unnecessary travel, transit becomes safer for those who depend on it, especially essential healthcare workers, and for those who operate it. MDOT MTA encourages all employers to consider telework options where possible ***
MDOT MTA has proactively initiated an enhanced daily wipe-down of bus, rail, and paratransit vehicles to include disinfecting areas with high passenger touchpoints.
Effective Sunday, July 12, 2020 regular summer weekday and weekend schedule when resume. Below are tips to help riders protect themselves while riding transit. Please visit for
Ways To Pay Your Fare
Front-door bus boarding resumes July 12
Use contact-free fare payment: CharmPass, CharmCard, or paper tickets
Cash fares will be accepted
How We're Enhancing Cleaning
MDOT MTA vehicles are disinfected daily
Interior surfaces of Light Rail and Metro Subway vehicles receive additional midday wipe-downs
High-touch surfaces at stations like ticket vending machines and fare gate readers are disinfected daily
What Riders Can Do
Minimize unnecessary travel
If you are sick, stay home, except when seeking medical care
Be alert for fever, cough, shortness of breath, or other symptoms of COVID-19
Wash your hands often with soap and warm water for at least 20 seconds
Use an alcohol-based hand sanitizer with at least 60 percent alcohol if soap and water are not available
Cover your coughs and sneezes with a tissue, your sleeve or your elbow
Limit touching surfaces like seat backs, stanchion bars or handles
Follow social distancing decals on Light Rail, Metro Subway and MARC Train platforms
Mayor Young, Department of Transportation Announce Harbor Connector Will Resume Services
Mayor Young and the Baltimore City Department of Transportation (BCDOT) announced that beginning on Monday, June 15, the Harbor Connector services will resume. After receiving notification from local and state health officials, BCDOT will resume operations with limited routes and capacity, in accordance with COVID-19 CDC guidelines.
Starting at 6:00AM on Monday, June 15, 2020, BCDOT will begin Harbor Connector service with
the following guidelines. Operations:
● Service will run from 6:00 a.m. through 8:00 p.m. (continuously).
● Vessels will only be allowed to fill 50% of capacity for social distancing requirements.
● All passengers must wear face coverings while riding the Harbor Connector.
● No mid-day breaks in service will be taken toaddress the reduced capacity and provide additional ridership opportunities.
● HC #1: Maritime Park to Locust Point
● HC #3: Pier Five to Federal Hill Harbor View
For the latest information on Harbor Connector services, passengers are urged to visit transportation.baltimorecity.gov .
MDOT MTA will continue to provide service to the following student meal sites
Alexander Hamilton Elementary School
800 Poplar Grove St.
Local Links 29 and 80
Arlington Elementary School
3705 W Rogers Ave.
Local Link 30
Beechfield Elementary/Middle School
301 S Beechfield Ave.
City Link Purple
The Historic Cherry Hill Elementary/Middle School
801 Bridgeview Rd.
Local Link 26
Paul Laurence Dunbar High School
1400 Orleans St.
City Link Lime and Pink, Local Link 56
Sinclair Lane Elementary School
3880 Sinclair Ln.
City Link Lime and Pink
Mayor Young along with the Department of Transportation and the Parking Authority of Baltimore City announced today that the enforcement of parking meters throughout the city will resume beginning on Monday, July 13, 2020.
In addition to restoring parking meter enforcement, the Department of Transportation continues citywide enforcement efforts with modified operations. Please visit their website for an updated list of modified services.
DEPARTMENT OF HOUSING
The Department of Housing and Community Development has modified some of their services among the COVID-19 outbreak. Please see flyer below for further information.